Ventures
Koili
An AI receptionist for small businesses, available 24/7 to answer calls, book appointments and qualify leads.
- Status
- Live beta
- Context
- Co-founded venture
- My role
- Co-founder
- When
- 2026 – Present
- Technologies
- To add: the technologies used
Overview
Koili is an AI receptionist for small businesses, available around the clock to answer calls, book appointments, qualify leads and update the CRM.
It's in live beta today.
The problem
For a small business, a missed call is often a missed customer, and hiring a full-time receptionist to cover every hour isn't realistic for most of them.
Who it's for
To add. Name the kinds of businesses using the beta today and the markets you're targeting.
My role
Co-founder, working on product direction, user experience and client onboarding.
Who did what
My work
- Product direction and user experience, translating small-business needs into practical AI-powered customer communication solutions.
- Client onboarding, helping businesses integrate conversational AI into their customer service workflows.
Team, services and tools
To add. List co-founders and collaborators, and what they own.
How it's built
To add. Describe how a call reaches Koili and how bookings and CRM updates get made.
Challenges and decisions
To add. Pick two or three real decisions and explain the trade-off.
Testing and validation
To add. Explain how calls are reviewed and tested in the beta.
Results and progress
To add. Add numbers you can verify, such as calls handled or bookings made, with the time period they cover.
Limitations and next steps
To add. Be candid about what Koili doesn't do well yet and what's next.
Screenshots
To add. Real screenshots of this work, saved in /public/images/projects/ and listed in content/projects.ts. Only use images you have permission to publish.